Please check out Frequently Asked Support Questions before you submit a support ticket.
About 90% of support tickets are caused by other plugins or child themes. Please could you try de-activating these first and testing, before submitting a support ticket.Current known issues (that are being fixed asap)
- Pagebuilder Pro – Version 3.7.1
- Hyperlinks sometimes unlinking upon publish
- Storefront Pro – Version 4.1
- No current reported bugs
- 18tags theme – Version 2
- hide woocommerce shopping cart not working
Tips for getting a quicker response:
- One ticket for issues you are having with each plugin or theme.
- If there are multiple issues within this, please number each point. This really helps us.
- Be as detailed as possible and include screen grabs where you can.
To submit a support request, please login to your PootlePress account first.