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  • in reply to: I've broken my website #14493
    sharon probets 2sharon probets
    Participant

    Hi Jamie

    I’m still struggling with this. I’ve downloaded and installed project as suggested but now when I click on the menu item modules, I get a webpage error ‘redirect loop’ All the other pages are fine and this didn’t happen before trying to use project and now I don’t know how to fix it.

    Any ideas?

    Thanks
    Sharon

    in reply to: I've broken my website #14439
    sharon probets 2sharon probets
    Participant

    It’s a bit less broken now but the slide images are all slightly different sizes but they started life all the same….

    and the contact page doesn’t want to contact anyone…

    I managed to stop the slider joining the home page by changing the template on the home page to default from business but now I have the header showing above the image, which I don’t want.

    Perhaps I just too fussy.

    in reply to: unexpected error #13500
    sharon probets 2sharon probets
    Participant

    Hi Jamie

    I’m still attempting to update plugins. I can’t get it to accept any new upload, e.g. canvas theme until the updates have been completed.
    Been attempting to update Akismet plug-in for more than 20 mins and counting. This is most likely a server issue but Claranet are not interested – I’m now looking for a new host – any recommendations?
    Thanks
    Sharon

    in reply to: unexpected error #13327
    sharon probets 2sharon probets
    Participant

    Hi Jamie

    I have sent a grumpy email to Claranet and attempted to update a plugin and get this message

    Downloading update from http://downloads.wordpress.org/plugin/wordpress-seo.1.5.3.2.zip…

    Fatal error: Call to undefined function wp_safe_remote_get() in /web/sites/user/0/125/202712/public/www/wp-admin/includes/file.php on line 497

    sigh.

    in reply to: unexpected error #13288
    sharon probets 2sharon probets
    Participant

    Hi Jamie

    Clarenet say it’s not them and I’ve checked the wordpress link they included as it’s not that either..

    Any ideas would be appreicated.
    Thanks
    Sharon

    Incident summary:
    FW: wordpress error message

    Incident resolution description:
    16-05-14 03:44:27 – Tedros Mehari (Customer Updates)
    this is not a server issue please take a look at the following link with possible solution

    http://wordpress.org/support/topic/please-helpan-unexpected-error-occurredsomething-may-be-wrong-with-wordpress

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