Tagged: wordpress hosting
November 28, 2012 at 8:06 pm #7280
I hope you can help.
I’ve been happily learning WP for about a week until I noticed this error notice against my links, blog & plugins dashboard boxes:
“Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1966080 bytes) in /home/toursine/public_html/wp-includes/class-simplepie.php on line 5426″
After some research I’ve discovered that I may have exhausted the Memory allocated by most host who sent me a short and unhelpful reply (I’m only a novice -:) that I had to “create and upload a custom php.ini file to increase these limits”. The problem is – how on earth do i do this?
I also can’t help but feel a little resentful of my host – shouldn’t they be providing more memory allocation to in order to pre-empt problems such as this. I spent a whole day researching and worrying about which host to go with – in order to avoid problems like this – as there’s enough to learn without running into brick walls like this. Perhaps I’m being unfair to my host – but i’d be very grateful for a solution and whether my host is worth staying with?
Grateful for any help you can give me – loving WordPress.
DavidDecember 5, 2012 at 5:13 pm #7344
A weeks gone by and I’m disappointed not to have received any help – especially as I am new to WP and wanted to join a community for some support. I think I’ve been very patient :-), but nevertheless I wish Pootlepress all the best and will put this down to experience.December 5, 2012 at 6:42 pm #7347Jamie MarslandKeymaster
Please don’t give up :)
Apologies for missing your question,
The problem you are having may be being caused by a plugin. Could you provide a list of the plugins you are using. Better still, deactivate them 1 by 1 and see if you can narrow down which one is causing the problem.
Your web host really should have been able to help you with this one but here is a link to how to increase memory http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/.
I recommend creating the .ini file. You just need to create a plain txt file in notepad and upload it to your server.
Let me know how you go, and please don’t give up,
JamieDecember 5, 2012 at 9:48 pm #7348
Many thanks for your help. I’ve managed to increase the memory allocation and switching on and off all the plugins actually helped with a separate problem I was having – so a big thank you for that.
I think it’s a shame that such server side problems can make it difficult for newbies like me, who are investing enormous amounts of time and effort, to make progress. I guess the moral of the story is be very careful which host you go with and take reviews with a hefty pinch of salt! Although I did lots of research and thought I’d picked a good one – they didn’t want to spend time helping a novice – which is a shame.
I’ve started to get my head around WP which is great – but I know there’s a great deal more to learn and your excellent tutorials will be of immense help – thank you.
DavidDecember 6, 2012 at 7:21 am #7349Jamie MarslandKeymaster
That’s great news :)
Incidentally who are you using for hosting? It would be good to share.
I have used heartinternet.co.uk for the past 5 years – and they are great for WordPress hosting (and their support is fantastic – they always go the extra mile).
If you have a bigger budget take a look at http://wpengine.com/. It’s quite a bit more expensive but they specialise in WordPress hosting.
You are right though – Hosting is one area that will certainly need to improve going forward. It’s still too complicated than it should be.
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