WooCommerce product image thumbnail scaling

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #12560
    Steve Hammond
    Participant

    Hi,
    We seem to be having some trouble with the product image sizes on our test site for a client.
    When viewing a product page, the main product image appears very pixelated as if being scaled up from a smaller thumbnail size.
    The website is at: http://proofdesk.co.uk/webtest
    I am currently using the Canvas theme.
    I have already tried changing the sizes of the thumbnails in the WooCommerce product settings and regenerated them using a plugin as advised by various forums. This seems to be a common problem. But it still shows the main image pixelated.
    I have inspected the page in browser and located the image code.
    It appears to scale the image from a smaller size rather than using the image at full size that it is uploaded at (roughly 400 x 600px).
    So, I just need to know how to get it to display the image at full size or at least what I have set it to in the settings.
    I have raised a support ticket with Woo themes but apparently it may take up to 5 days to get any kind of reply!
    So any help on here would be much appreciated.
    Thanks
    S

    #12563
    Steve Hammond
    Participant

    Nevermind,

    This seems to now be resolved.
    Not all of the images had been regenerated.

    Whoops!

    #12574
    Jamie Marsland
    Keymaster

    Great :)

    #15120
    Stuart Calder
    Participant

    I am having the exact same problem, but no success in solving it. What did you do to “regenerate” the images?

    #15126
    Jamie Marsland
    Keymaster

    Hi Stuart,

    Here’s the plugin you’ll need :)

    Regenerate Thumbnails

    Any problems, let me know :)

    Jamie

    #15174
    Stuart Calder
    Participant

    The specific problem I have is that the photos in Product Description are rendering too small and if I stretch them they pixellate. The same photos are fine in other sections. However, from reading about possible solutions I think what I need to do is to go into Dashboard/Woocommerce/Settings/Product/Product Image Sizes and then alter the Product thumbnails to a larger size. I think I then have to go to Media/Library and then individually click regenerate thumbnails on each photo.

    However having spent days/hours assembling my site at this stage I don’t want to bring the whole photo thing crashing down around me. Does anyone know if the steps above will work and are safe? Or is there another way around the problem?

    Thanks….

    #15184
    Jamie Marsland
    Keymaster

    Hi Stuart,

    Yep alter the image settings to a larger size but then use the https://wordpress.org/plugins/regenerate-thumbnails/ plugin to automatically resize thumbnails in one go (it only takes a few mins)

    Jamie

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