Woocomerce Product Attributes problem

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  • August 30, 2014 at 9:44 am #15900
    Woocomerce Product Attributes problem 2keith whalen
    Participant

    Hi,

    I am having a problem sorting the order of product attributes and I think I have done everything right but obviously not at http://kbjust4kids.co.uk/product/hawk-4-hooded-top/.

    For the Age Attributes I have selected Custom Ordering as the default sort order.

    I then when into the Configure terms option and ordered all of the Ages as I want them to appear, eg. 9-24 months should come before 12-13 years which it wouldn’t ordering the attribute by name.

    Finally I went into a product and checked the attributes now appear in the correct order so I know its right.

    But when I visit the shop the ages still seem to be based on the Name not the order I manually put them in???.

    If you visit http://kbjust4kids.co.uk/product/hawk-4-hooded-top/, you will see what I mean.

    Any idea what I’m doing wrong?

    Thanks.

    Keith.

    August 30, 2014 at 5:09 pm #15907
    Woocomerce Product Attributes problem 3Jamie Marsland
    Keymaster

    Hi Keith,

    Sounds like you are doing everything right – if you email temp login details to @pootlepress.co.uk">jamie@pootlepress.co.uk I’ll take a quick look for you :)

    Jamie

    August 30, 2014 at 6:25 pm #15912
    Woocomerce Product Attributes problem 2keith whalen
    Participant

    Thanks Jamie, I’ve just set your account up. It should come through via email any minute now.

    September 1, 2014 at 7:26 am #15926
    Woocomerce Product Attributes problem 2keith whalen
    Participant

    Hi Jamie,

    Just checking of you received the account authorisation email?

    Keith

    September 1, 2014 at 9:18 am #15929
    Woocomerce Product Attributes problem 3Jamie Marsland
    Keymaster

    Hi Keith,

    Haven’t seen anything come through?

    Could you resend,

    Jamie

    September 1, 2014 at 3:40 pm #15939
    Woocomerce Product Attributes problem 2keith whalen
    Participant

    Hi Jamie,

    Just emailed again.

    Keith

    September 1, 2014 at 8:53 pm #15942
    Woocomerce Product Attributes problem 3Jamie Marsland
    Keymaster

    Hi Keith,

    I’ve just had a quick look and it looks fine, so it’s a bit strange why the age isn’t sorting properly.

    I’ve just added a test product and the order is ok http://kbjust4kids.co.uk/product/test/.

    Can you add a new product and see if you still have the issue,

    Jamie

    September 2, 2014 at 12:48 pm #15952
    Woocomerce Product Attributes problem 2keith whalen
    Participant

    How odd, OK I will do. Bit of a pain if it doesn’t back track, so to speak.

    September 8, 2014 at 3:26 pm #16025
    Woocomerce Product Attributes problem 2keith whalen
    Participant

    All sorted, just started working.

    Many thanks

    September 9, 2014 at 8:46 am #16033
    Woocomerce Product Attributes problem 3Jamie Marsland
    Keymaster

    Great :)

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