This topic contains 9 replies, has 1 voice, and was last updated by 
-
Posts
-
Hi,
I am having a problem sorting the order of product attributes and I think I have done everything right but obviously not at http://kbjust4kids.co.uk/product/hawk-4-hooded-top/.
For the Age Attributes I have selected Custom Ordering as the default sort order.
I then when into the Configure terms option and ordered all of the Ages as I want them to appear, eg. 9-24 months should come before 12-13 years which it wouldn’t ordering the attribute by name.
Finally I went into a product and checked the attributes now appear in the correct order so I know its right.
But when I visit the shop the ages still seem to be based on the Name not the order I manually put them in???.
If you visit http://kbjust4kids.co.uk/product/hawk-4-hooded-top/, you will see what I mean.
Any idea what I’m doing wrong?
Thanks.
Keith.
Hi Keith,
Sounds like you are doing everything right – if you email temp login details to jamie@pootlepress.co.uk I’ll take a quick look for you :)
Jamie
Thanks Jamie, I’ve just set your account up. It should come through via email any minute now.
Hi Jamie,
Just checking of you received the account authorisation email?
Keith
Hi Keith,
Haven’t seen anything come through?
Could you resend,
Jamie
Hi Jamie,
Just emailed again.
Keith
Hi Keith,
I’ve just had a quick look and it looks fine, so it’s a bit strange why the age isn’t sorting properly.
I’ve just added a test product and the order is ok http://kbjust4kids.co.uk/product/test/.
Can you add a new product and see if you still have the issue,
Jamie
How odd, OK I will do. Bit of a pain if it doesn’t back track, so to speak.
All sorted, just started working.
Many thanks
Great :)
You must be logged in to reply to this topic.