I’m in the process of changing my hosting provider and was considering Heart Internet based on Jamie’s recommendation. However when checking online reviews I see a number of complaints about them taking money without permission. I certainly became suspicious when the price they quoted for my hosting package had VAT and other hidden costs added by the time I got to the checkout. I have also seen complaints that they bombard you with advertising e-mails which you cannot unsubscribe to.
I’m aware that such “complaints” often come from rival companies trying to sabotage. Has anybody on here ever had problems?