Virtual product not available to buyer until order is complete

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  • #11512
    Victoria Vinton
    Participant

    I have a variable product, a book available in hard copy and downloadable. The downloadable variation is marked as Virtual and the link is in place. In Woocommerce Settings I have Force Download checked, and “Grant access to downloadable products after payment” is checked. But when I test it, I get the order received email, but no download link until I clear the product as “Complete.” I want the customer to get the download link immediately, and not have to wait for me to complete the order.

    #11522
    Jamie Marsland
    Keymaster

    Hi Victoria,

    Are you running the latest version of WooCommerce?

    Jamie

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