Urgent problem with site being down

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  • #37820
    Martin Daniels
    Participant

    Hi Jamie,

    Please could you help me, in desperate need here – our main site is down! Please see the error description i’m getting below –

    Warning: require_once(/home/martindaniels1/public_html/imagees.co.uk/wp-content/plugins/wordpress-seo/inc/wpseo-functions.php): failed to open stream: No such file or directory in /home/martindaniels1/public_html/imagees.co.uk/wp-content/plugins/wordpress-seo/wp-seo-main.php on line 247

    Fatal error: require_once(): Failed opening required ‘/home/martindaniels1/public_html/imagees.co.uk/wp-content/plugins/wordpress-seo/inc/wpseo-functions.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/martindaniels1/public_html/imagees.co.uk/wp-content/plugins/wordpress-seo/wp-seo-main.php on line 247

    Thanks in advance, Mart.

    #37831
    kimmorley
    Participant

    Hi Mart,

    Looks like this plugin has broken your website

    wordpress-seo

    So 3 options…

    1) Ask your hosting company to restore your site from a back up
    2) FTP into your website and delete the plugin folder
    3) Login to your hosting acccount and use file manager to delete the plugin folder

    hope that makes sense
    Jamie

    #37834
    Martin Daniels
    Participant

    “Most of the time crashes like this are caused by a problem with a plugin – so the only option is to stop using it (until it is fixed) . ”

    Hi Jamie, having problems with emails. I can’t stop using the plugins, when I delete one it just moves onto another plugin. The problem must be in the folders structure in my file manager, how do I sort it?

    Thanks, Mart.

    #37835
    Martin Daniels
    Participant

    2) FTP into your website and delete the plugin folder

    How do I do this?

    Thanks, Mart.

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