Upgrading wordpress

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    Sarah Hall

    Hi Jamie,
    I’m trying to update to a newer version of wordpress but I keep getting the following message
    ‘Unable to locate wordpress route directory. Installation failed’
    I have contacted the company who host my site and they haven’t been able to solve the problem as yet.
    Do you know what the problem might be?
    Many thanks in advance

    Jamie Marsland

    Hi Sarah,

    Yes this sounds like a server issue that your hosting company will need to resolve. Out of interest, who are you hosting with?


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