Unable to install themes

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  • #10044
    Marcus Hoyle
    Participant

    Hi

    I am trying to install a theme but having no joy. I just get the message…

    Installing Theme: Gridiculous 1.0.9
    Downloading install package from http://wordpress.org/themes/download/gridiculous.1.0.9.zip…

    Unpacking the package…

    Could not create directory. /httpdocs/wp-content/upgrade

    Anyone help how to solve?

    Many thanks, Marcus

    #10049
    Jamie Marsland
    Keymaster

    Hi Marcus,

    This sounds like a file permissions issue for your hosting company. I should raise a support ticket with them – they should be able to fix for you :)

    Let me know how you go,

    Jamie

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