Server Not Responding

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  • #14191
    Sarah Sarkies
    Participant

    Hi Jamie, I’m having particular trouble with a site I am working on, whereby each time I make a change to a plugin (in this case two different maintenance plugins, just in case it was the plugin causing the issue, I changed it) I get a server not responding message for hours on end before it finally comes back. I am in the unfortunate situation of that the client I am working for organised their own hosting (via a friend) and I didn’t do the wordpress install, and don’t have access to raise a support issue with the hosting company (DreamHost). Because of my lack of experience I really don’t know where to go with this. I’ve done extensive web searches and haven’t found anything that will help, what direction should I take this in, have you ever heard of this? Many thanks, Sarah.

    #14199
    Jamie Marsland
    Keymaster

    Hi Sarah,

    If you can rule out either a plugin problem or a theme problem then it’s most likely a server problem, and will need to be fixed by the hosting company.

    I would start by deactivating all plugins and seeing if that fixes things.

    If you are still having the problem try switching to the default 2014 or 2013 theme.

    If you are still having problems, then it’s most likely a server problem :(

    Jamie

    #14537
    Sarah Sarkies
    Participant

    I cleared everthing, install and database and used Backup Buddy to rebuild site, no more drama, many thanks.

    #14581
    Jamie Marsland
    Keymaster

    Great :)

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