Pootle visual editor widget not working

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This topic contains 6 replies, has 2 voices, and was last updated by  Isabelle 2 years, 10 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #36208

    Isabelle
    Member

    Hi,
    I’ve got a row of these down the side of my pages – like here http://childhoodcancer2016.org.uk/ and I can’t seem to access the Twitter one anymore.
    When I click on ‘edit’ on the widget it seems to get stuck trying to open it.
    It’s quite urgent – can you help?
    Thanks,
    Isabelle

    #36300

    Jamie Marsland
    Keymaster

    Hi Isabelle,

    I think this most likely a conflict with anther plugin that may have been installed recently – could you try de-activating recently installed plugins and see if that fixes it,

    Jamie

    #36309

    Isabelle
    Member

    Hi Jamie,

    That would be hard. The most recently added plugin is Collapse-O-Matic and de-activating that would mess up a lot of my content.
    Other plugins that I’ve added (other than Canvas Extension – Menu Customizer / Canvas Extension – Page Builder for Canvas / Canvas Extension – Page Customizer) are:
    Cookie consent (need this for legal purposes)
    Wordfence Security (essential!)
    WP-DBManager (need this for backup)
    Yoast SEO (could deactivate temporarily)

    Because I need to be changing this widget that contains Twitter asap, I’ve been deleting the widget and making a new one (getting the Twitter code again from the Twitter account) to include the changes I need. But again, once it’s made I can’t access it again – it gets stuck trying to open as before.
    This doesn’t happen with any other widgets – it’s definitely something to do with the Twitter script for the Twitter button.

    Any thoughts?
    Thanks,
    Isabelle

    #36322

    Jamie Marsland
    Keymaster

    Hi Isabelle,

    I think we may be stuck – as you say it sounds like an issue with the code in the twitter widget. As its working on other widgets,

    j

    #36330

    Isabelle
    Member

    Hi Jamie,
    Perhaps, but the Twitter code doesn’t cause disruption on other WP widgets – such as the righthand panel on this site: http://www.clissoldpark.com/ And this kind of Twitter button is used widely on all websites.
    So the problem does seem to be with Pootle widget don’t you think?
    Isabelle

    #36331

    Jamie Marsland
    Keymaster

    Hi,

    Yes i think it’s likely an issue with the visual widget,

    How about trying a plugin instead – heres one that might be possible https://wordpress.org/plugins/easy-twitter-feed-widget/

    j

    #36367

    Isabelle
    Member

    I guess so.
    Thanks Jamie.

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