Pages becoming custom links

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #10371
    Gareth Jenkins
    Participant

    Hi ya Jamie

    I think this problem has arisen since upgrading WordPress but not affecting all my sites. It’s on http://www.helmsley.info where I add a page to the menu and after saving instead of being a page it automatically becomes a custom link therefore doesn’t open.

    Also on Edit Menus/ Manage Locations it forgets my choices each time so when say I add a page and then look at the site I get a Primary navigation with all the menu items added and no nesting. So I then have to go back to Manage Locations and choose, once again my Primary and Top Menus.

    Have tried de-activating all plug ins and changing the theme but to no effect. I’ve also cleared the cache – I use chrome but also tried Firefox and Safari but no difference.

    Bluehost have recently upgraded my blog sites (3) to 5.4 from 5.2. Might this have affected the functioning of the menu though it just seems to be a problem on this one.

    #10542
    Jamie Marsland
    Keymaster

    Hi Gareth,

    I’ve never heard of this happening before – very strange. When you say blue host have upgraded your sites to 5.4, could you clarify what they have upgraded.

    Tks,
    Jamie

    #10548
    Gareth Jenkins
    Participant

    Hi Jamie

    This is so frustrating. They have upgraded my PHP files to 5.2 and on a wp forum I was advised one solution to this was increasing memory in PHP ini file as follows:

    memory_limit = 2024M
    max_execution_time = 500
    max_input_time = 500
    max_input_vars = 3000

    I have done that but it makes no difference. Any pages I add turn automatically to custom links and I can’t make the page admin option stick on primary menu. My other blogs hosted by Blue Hosts seem unaffected. Wondering whether to upgrade my Canvas theme but will lose customisations and it’s a faff isn’t it???

    #10551
    Jamie Marsland
    Keymaster

    Hi Gareth,

    I don’t think it’s related to your theme but you could upgrade just to rule that out. It sounds more like a hosting issue or a plugin that is causing the problem.

    Have you installed any new plugins on this site?

    Jamie

    #10554
    Gareth Jenkins
    Participant

    No new plug ins and de-activated all but makes no difference. Guess will have to go back to BlueHosts with this one. Thank you.

    #10555
    Jamie Marsland
    Keymaster

    Ok good luck :)

    Let me know if you find the fix,

    Jamie

    #10596
    Gareth Jenkins
    Participant

    Hi Jamie

    I updated the theme, with Canvas this involves moving the site to another theme, deleting Canvas, adding the latest version then switching back – this sorted out most of the problems. It was still running very slow when doing menu updates though. I use Chrome but found it worked better on Safari. BlueHost also suggested I changed my PHP settings yet again. All together these steps seem to have done the trick.

    Shame that an update on the Canvas theme seems to have caused all this. Not sure I’ll use it again on future sites though updating this theme should be easier now with their new plug in.

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