Page Builder Premium — Reached a point where new rows and modules don’t save

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This topic contains 3 replies, has 3 voices, and was last updated by  johnshow 1 year, 2 months ago.

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  • #39840

    debbiehodge
    Member

    I am building a sales page here. http://teachwhatyoudo.com/launchnew/
    PageBuilder Premium ver 2.5.1
    Woo Canvas Theme ver 5.9.11 with Framework ver 6.2.8

    I got this far and now cannot add any new rows or modules. It appears I’ve added them in the editor, but when I save the WordPress page the changes are gone.

    I have tried turning off ALL plugins except for the pagebuilder and I still cannot save new additions.

    I have tried using the WordPress 2016 theme instead of Canvas and I still cannot save new additions.

    I did put in a ticket on this but am desperate to get this done so posting here, too, in case someone else is familiar with this.

    I actually made this landing page several months ago with the Pootle Canvas Page Builder–but after updating to the new plugin that page now is no longer full width. I tried editing each row to full width but the changes don’t save. Here is what it looks like now: http://teachwhatyoudo.com/make-your-own-ecourse/

    I also tried bring that old page into a new page using “Use Existing Page Layout Button” — it looks like it came in wonderfully — but doesn’t save. Thus, I’d started rebuilding it completely . . . until I ran into the problem of being unable to save.

    Appreciate help.

    #39932

    debbiehodge
    Member

    Hi, Jamie,
    When I originally submitted the ticket for this I put priority as medium — but that was Sunday and it’s now escalated to high. I have a sales page that used to work and now doesn’t since my move over to Premium Pages Builder. I can’t even recreate it because of the row-limit problem. I keep pushing back launch date but now I need it — or I need to know if I need to build a new site and throw up a Divi theme on it and hire someone to convert the page. I got an email from someone yesterday asking for login credentials — which I sent. But they’ve never used them to log in or replied. I can’t find a ticket system for checking up on things. I would be so grateful for help. Debbie

    #43620

    Jamie Marsland
    Keymaster

    Hi, somehow we missed this thread :(

    Sorry Debbie,

    for Pro customers could you submit support tickets here please http://docs.pootlepress.com/

    tks,
    jamie

    #45203

    johnshow
    Member

    Hello guys! I’m looking for page builder plugins for my domyhomework4me website. I want to improve my site and optimize texts.

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