Page Builder not showing as Available download

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This topic contains 5 replies, has 3 voices, and was last updated by Page Builder not showing as Available download 1 Nick Burne 5 years, 1 month ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #14742
    Page Builder not showing as Available download 2
    keith whalen
    Member

    Hi,

    I was planning to download the v1.0 of Page Builder this morning but when I go to my Available downloads its not there. Yesterdays purchase of Page Customizer is but there is no record of my purchase of Page Builder on 11th June (Order: #13776). I have checked PayPal and I have purchased it, I have a confirmation email, I’m using it and I have even wrote a review for it but it is not appearing in my sales.

    Any idea where it is and will a simple upload of version 1.0 replace 0.9 beta?

    Many thanks,

    Keith

    #14744
    Page Builder not showing as Available download 3
    Jamie Marsland
    Keymaster

    Hey Keith,

    For PootlePress plugin questions could you email support@pootlepress.co.uk please. We’ll get that fixed up for you :)

    Jamie

    #14805
    Page Builder not showing as Available download 2
    keith whalen
    Member

    Hi Jamie,

    I have done that twice and still no reply. Could you please arrange for somebody to email me the latest zip file? I am having issues with adding a Social Media Widget to the beta version of the Pootle Text Widget so could really do with getting the latest version.

    Keith.

    #14812
    Page Builder not showing as Available download 5
    Nick Burne
    Keymaster

    Hi Keith,

    I have been on our support email for 2 days solid and replied to every email. What email are you sending it to?

    Nick

    #14813
    Page Builder not showing as Available download 5
    Nick Burne
    Keymaster

    To confirm we need you to email support@pootlepress.com with this.

    #14815
    Page Builder not showing as Available download 5
    Nick Burne
    Keymaster

    Keith – I have just found out that for some reason we can’t receive your emails into our support system. I emailed you back from my email so please can you let me know here if you don’t get that. At the moment we have no idea why you’re emails are malfunctioning.

    Where is your email server hosted?

Viewing 6 posts - 1 through 6 (of 6 total)

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