Missing data

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  • #11266
    Sue Standring
    Participant

    Hi Jamie, I’m using the Canvas theme and WooCommerce, all data eg pages, products, testimonials and slideshow – in fact everything I did in January is now missing. I tried a restore with Vaultpress, but nothing. The Sales data on the dashboard and the orders have disappeared. Apparently, the data is there in the tables, but isn’t showing on the site. Any ideas what I could try or who to contact? It’s costing me dearly and if I have to re-upload all the products then approx 200 orders will have wrong download information! Sue

    #11274
    Jamie Marsland
    Keymaster

    Hi Sue,

    I’ve never seen this happen before – my hunch is that it maybe to do with your hosting/database. Who are you hosting the website with?

    Jamie

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