How to install a plugin

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  • #6783
    How to install a plugin 2Gary
    Participant

    Hi Jamie,

    I’ve never installed a plugin before and trying it out on my test site. It is asking me for my Host name, username and password and the connection type. Obviously I know my username and password and who we host but it won’t accept it.

    Can you point me in the right direction?

    Kind Regards,

    Rebecca

    #6784
    How to install a plugin 3Jamie Marsland
    Keymaster

    Hi Rebecca,

    Just to clarify when you say your test site do you mean one hosted on your hosting company (i.e not mine).

    If it’s your hosting, and you are trying to install via your dashboard, then you shouldn’t be getting this message. And it may to be something to do with the server configuration so it may be a question for your hosting company. Who are you using btw?

    Jamie

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