April 8, 2014 at 12:10 pm #12453
I can’t add my testamonials anymore on canvas through the feedback button, no options are showing?April 9, 2014 at 10:54 am #12461Nick BurneParticipant
This could be because of an update, but I’m not 100% sure on the issue you are experiencing.
Could you let me know a bit more and also the version of Canvas you are using?
@PootleApril 22, 2014 at 9:52 am #12687
Sorry for late reply I’ve been away. I’m using canvas 5.2.6 with woothemes which I am having trouble up dating also, it just won’t! and then I lose the use of my website. I’ve managed to get it back but worried to do it again. Didn’t want to lose the website while I was away.
JacksApril 22, 2014 at 7:31 pm #12696Nick BurneParticipant
Still don’t understand the problem you are having? Can you describe it again for me?
I don’t know the ‘feedback button’ you are talking about.
NickApril 23, 2014 at 11:03 am #12707
It’s on your tutorial No 13 in the canvas master class tutorials.
JacksApril 27, 2014 at 9:04 am #12868
Hi could someone get back to me with this problem its been 4 days since my last post for help!April 27, 2014 at 4:53 pm #12872
Could you give us a bit more detail on the problem you are having. It’s not clear from the above thread.
jamieApril 27, 2014 at 5:26 pm #12880
Yes I’m trying to add testimonials to my website using the method in your tutorial 13 in canvas master class. It says to use the feedback button but mine doesn’t allow me to use it in the post. It doesn’t give me the same options as in your tutorial. It has in the past. I have also experienced problems with updating woocommerce plugin, it just doesn’t complete which then I lose the function of my website. Not sure if these are both related?
ThanksApril 27, 2014 at 5:36 pm #12882
Testimonials work slightly differently in the most recent versions of Canvas. What version of Canvas are you using?
Re WooCommerce: They shouldn’t be related. WooCommerce not updating may be a hosting issue. You may need to contact your hosting co about this one.
JamieApril 28, 2014 at 9:30 am #12901
It’s 5.2.6, framework 5.5.6April 28, 2014 at 11:13 am #12907
I ‘ve tried to update my woocommerce again and it has frozen again. I don’t understand why, I contacted my hosting and they said my hosting is working fine and maybe its a problem with the plugin! They use PHP 5.3 and they said maybe it’s something to do with that?
Really need help on this one
ThanksApril 28, 2014 at 4:56 pm #12919
We are pretty certain this is a hosting issue. Who are you hosting with?
We’ve updated quite a few sites recently with WooCommerce and had no issues – so this is most likely a server issue.
In the first instance I would check with the hosting company.
It would be good to know who they are, just in case other members have had similar issues.
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