Contact Form problem

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  • #35599
    Jason Chapman
    Participant

    Site: http://www.poppeaplants.co.uk
    Versions: WordPress- 4.5.1 / Canvas / Ninja Forms- 2.9.44 / Easy WP SMTP 1.2.3

    I am having a problem with a form.
    Users can enter information and send with no errors.
    Under Submissions you can see that the email has worked.
    However, my client does not receive a copy in her email??
    As you can see I’ve also had to install Easy WP SMTP.
    Any suggestions/help gratefully received.

    #35709
    Jamie Marsland
    Keymaster

    Hi Jason,

    It sounds like an issue with Easy Wp SMTP – this should give you an error log that should give you some info and why the emails are sending out?

    J

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