I changed the domain name for my canvas based site which had lain dormant for a while. I’m now about to start building the new one but didn’t think about how this would prevent me from logging in and beginning to rebuild the site. A few simple pointers as to what to do would be very much appreciated, thank you.
I changed the domain primary domain name here –> ‘Heart Internet Customer Area Manage Web Hosting (including email and FTP) Primary domains’
My old domain is now cancelled but I changed the primary domain name the day before. On visiting the site it still shows the old home page but that is it and I was aiming to go in via word press login and change the site around but I guess the web address and wordpress are no longer configured?
Normally the best way to do this is via the domain mapping tool within Heart Internet and then change the settings in WordPress dashboard.
If you can’t get into your WordPress dashboard, then you can change the url via the MYsql database but be careful with this. It might be better in the first instance to raise a support ticket with Heart to see what they suggest.