August 3, 2014 at 2:09 pm #15404
I need to upgrade Canvas and am having some trouble.
When I log onto my woo themes account it does not have any evidence that I have bought canvas, therefore, I cannot update it. I have tried other email addresses in case I accidentally set up two account but this does not seem to be the problem.
Would I of had to have bought Canvas directly from Woo Themes or could I have bought it any other way, i.e through Pootlepress? And if this is the case, how do I update it? I obliviously bought it somewhere to be able to use it on website I have made?
RachaelAugust 3, 2014 at 2:47 pm #15405
Yep to upgrade you’ll need to have bought it from WooThemes (or buy it now)
JamieAugust 3, 2014 at 8:40 pm #15411
Thanks for getting back to me.
How come I need to buy it again when I have already bought it? I am confused! Lol?August 4, 2014 at 9:36 am #15416
If you’ve bought it then you won’t have to buy it again, but you’ll need to contact woothemes about this :)
JamieAugust 20, 2014 at 1:52 pm #15741
I have sorted out the problem with Woo Themes.
I now need to upgrade my canvas theme. How do I do this please – I am having trouble? Do I have to do each site individually as I have about 4 sites using canvas.
RachaelAugust 20, 2014 at 1:57 pm #15742
Yep you’ll need to do each site separately,
JamieAugust 22, 2014 at 10:03 am #15773
Thanks Jamie, I have done this.
My site now looks like this: http://portsmouthsailtrainingtrust.org/wp/
Any idea why I have the colon dots under the slider or how I can get rid of them?
Also, I don’t suppose you know why I have /wp/ after the domain name do you?
RachaelAugust 22, 2014 at 4:19 pm #15777
Sorted out the /wp/ problem now but still no clue as to why I have the dots under the slider.
Thanks,August 24, 2014 at 10:47 am #15798
There is an option in slider settings to turn off pagination for the sliders,
Just untick this,
JamieAugust 25, 2014 at 1:04 pm #15804
The pagination is not on anyway?
What else could it be?
ThanksAugust 29, 2014 at 9:48 am #15877
Does the Canvas upgrade not have a height customisation option? It is missing from the options? This could fix the issue?August 30, 2014 at 5:12 pm #15908
Nope the sliders will flex the size you have put them in – so you need to make them the right height before you upload :)
JamieNovember 17, 2014 at 6:01 pm #17341LesleyParticipant
Hi Jamie I also have 2 dots underneath my home page slider and the pagination is not selected. How can ai get rid of this?November 18, 2014 at 4:33 pm #17368
You could use some custom css to hide the pagination, but really if you’ve got it turned off in slider settings it should be showing.
JamieNovember 20, 2014 at 9:42 am #17399keith whalenParticipant
I have just tested it as I was having other Slider issues after many months of trouble free Business Pages. When I un-ticked the pagination box the dots went as I would expect.
- You must be logged in to reply to this topic.