Canvas – image not displaying in slider

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  • #6817
    Rachel Fish
    Participant

    Great videos in the academy, thank you!  I’m having an issue with the images not showing in my slider. I just get a big blank box with a question mark.  I can insert the same images on a page so it seems odd as the url it is linking to obviously works.  Do you have any thoughts on why this could be?

    Many thanks
    Rachel

    #6818
    Jamie Marsland
    Keymaster

    Hi Rachel,

    Thank you for the feedback :0)

    Are you using the business template or the magazine template for your sliders?

    Could you post the url of the site so I can take a look.

    Jamie

    #6821
    Rachel Fish
    Participant

    http://79.170.43.200/wyetherapies.co.uk/

    I am using the business template.  Thanks……

    #6824
    Jamie Marsland
    Keymaster

    Hi Rachel,

    Just to double check. In your Slides have you added your images below the Main content area in the Slides where it says “Canvas custom settings” Image?

    Jamie

    #6825
    Rachel Fish
    Participant

    Hi Jamie

    I have and it shows the url and the image with a remove sign next to it.

    Rach

    #6826
    Jamie Marsland
    Keymaster

    Hi,

    Can you email me your login details to @pootlepress.co.uk">jamiemarsland@pootlepress.co.uk and I will take a quick look. It may be related to the fact that you are using a temporary url. But let me double check.

    Jamie

    #6827
    Rachel Fish
    Participant

    Thanks very much Jamie, I will do that now….

    Rach

    #6828
    Jamie Marsland
    Keymaster

    Tks :)

    I’m just running out the door in a few minutes so it may be morning when i get back to you.

    Jamie

    #6832
    Jamie Marsland
    Keymaster

    Hi Rach,

    I’ve just taken a look at your website and it looks like you are doing everything correct. I think that the problem is related to the fact that you are running off a temp url at the moment.

    Jamie

    #6833
    Rachel Fish
    Participant

    Hi Jamie

    Ah well that makes me feel better in a way! Thank you very much for your help.  Have a good day.

    Rach

     

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